With each passing day, I am amazed at how content society is with the level of customer service (or the lack thereof) citizens of this planet receive. I was brought up to provide the highest level of customer service at all times. This, likely is due to my first job being located on a posh [...]
Entries Tagged as ‘Customer Service’
January 22, 2009
The Desire for Customer Service
Life in today’s world reminds me that nothing should be taken for granted. Nothing. Including proper customer service.
In the coming weeks, I’ll provide some examples of unbelieveable customer service. Not in the positive sense though. We’ve all experienced these moments. But is it me or is almost every interaction faulty in some way?
Stay tuned, entertainment [...]
September 19, 2008
Cross Selling When Experiencing Service Issues
Seems like I’ve experienced several customer service blips recently. Here’s my latest.
While I was working away on my computer one day, my Internet connectivity disappeared. Now this is a normal occurrence, as I often have to kick start my wireless router. However, this was not the case today, as I saw the lights on my [...]
