Murphy's CSS

I could have called this post Murphy’s Dreamweaver, Murphy’s Code, many things.
Last night, I presented on Web Standards and Dreamweaver to the Chicago Creative Coalition. It was both a challenging yet educational experience. I’ve been using Dreamweaver for 8+ years. However, since I’m a coder, I primarily develop web content in code view. The audience [...]

The Desire for Customer Service

Life in today’s world reminds me that nothing should be taken for granted. Nothing. Including proper customer service.
In the coming weeks, I’ll provide some examples of unbelieveable customer service. Not in the positive sense though. We’ve all experienced these moments. But is it me or is almost every interaction faulty in some way?
Stay tuned, entertainment [...]